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Frequently Asked Questions

Any questions, please feel free to contact our customer service

We accept Visa, Mastercard, Western Union, Moneygram and T/T. Security measures are taken to protect your information in case accessing by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. we are not in the position to access to any information of your credit card.

  1. Check the information you filled in while paying.
  2. Check whether there is enough money in your card.
  3. Cards with low credits will be declined.
  4. Using wrong card which we can not accept.cept.
  1. Contact your bank to process your next order, and try it again.
  2. Change another card to pay.
  3. Change another paying methods such as western union/moneygram.

All products are shipped with original dust bags and original signature boxes.

The warehouse workers in our company need 48 hours to prepare and pack the goods for you. If there is some delay and special situation, our customer service will email you. Our customer service will email you tracking number once the tracking number is offered by delivery company.

    1. Shipping time: several days to most countries.
    2. Express delivery with tracking number: DHL, EMS, UPS, Fedex, UPS and so on.
    3. Free ems shipping on all orders. Accept dropship.

Customers from Europe or other countries often worry about the taxes. Our factory ship parckage as gift, free delivery and no tax.

All the international delivery company can not make overnight shipping happen so far. So please order a few days ealier before your big event comes.

We promise we never send our customers junk email and always keep customers’ information as a secret.

Our customer service try our best to reply your emails within 24 hours on business day. And we also offer live chat online. If it is an urgent order, you can give us a phone call.

if during the first 30 days you decide that the item does not not fit, you can exchange it for an item in another size or another color.

if during the first 30 days you decide that the item does not suit you, you can exchange it for an item in another size or another color.

VMRED vouches for the quality of its articles. If your product is defective and the delay is 30 days after delivery has expired, please contact us to make your return. The defective products can be returned within 30 days from the date of delivery.

Contact Infos

Our contact information

3 clos du Guelzic 22260 PONTRIEUX


3 clos du Guelzic 22260 PONTRIEUX

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